Originally Posted by
avi8tir
Question.... I have a flight in first where the nonstop has been cancelled. I was rebooked on a 1 stop but now one of the flights is on the devils chariot (CRJ200) and therefore the ticket is now mixed cabin. Is this grounds for a refund? I would never have booked the ticket this way and avoid the CRJ200 at all costs. As in I would not have booked the ticket at all.
I mean, in normal times, yes. Currently, UA is trying so hard not to give refunds, that I don't know. I'm sure you could get them to give you travel credit, but a refund? I'm not sure.
That said, forget mixed cabin -- it's also almost certainly a change of operating carrier. The DOT requires that the operating carrier be presented at booking, and so if you want to press for a refund, that's the approach to use -- "I wouldn't have booked this if I had known it was being operated by XYZ."