Originally Posted by
WannaTravelAgain
Has anyone successfully received an ETC from UA for a voluntarily cancelled flight that was booked between Mar 3 and Mar 31? I cancelled mine over the phone and the agent told me I would receive an email with the ETC in PDF format but I haven't received any emails and was wondering what the experience on the ground is like with regards to wait times from cancellation to receiving the ETC...
This would normally be just a future flight / travel credit, not an ETC. Check in your cancelled flight listing
This reservation has been canceled. To use any remaining value toward a future flight, please select the button below.
A travel waiver is in effect for your reservation.
and attempt to rebook (just the first step) "Future Flight Credit"
If the "future Flight Credit" does not error out, you probably have no ETC coming.
As a second issue, if an ETC, the email deleivery has traditional been spotty, appears some agents miss a step. Calling with the original PNR can verify ETC existence and request to resent.
Originally Posted by
Aussienarelle
Unless you cancel within 24 hours - correct? Then you get the cash back? Or not in this current environment?
Yes the free 24 hour cancel is still operative. Clear DOT requirement