FlyerTalk Forums - View Single Post - Singapore Contact Center No Wait
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Old Mar 30, 2020 | 1:58 am
  #2  
xiphius
 
Join Date: Mar 2020
Posts: 9
Originally Posted by northsideguy
Today, I attempted to call Singapore Airways Contact Center to get a refund for my cancelled flights. My call connected right away with no wait time. There was a problem that I could hear background noises but could not talk with the agent. I hung up to recall and while I was doing this, Singapore Contact Center called me back. I had no problems with getting a refund for my (non refundable fare) business class ticket. I did not complain that it may take up to 46 weeks to receive the refund to may credit. Better to wait than to get no refund. If you are interested, I called today @12:30 pm Bangkok time. I called The Singapore Contact Center at +65-6223-8888.
how did you buy the ticket? thru travel agent or direct to them?
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