FlyerTalk Forums - View Single Post - 2020 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!
Old Mar 30, 2020 | 1:19 am
  #267  
lensovet
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Originally Posted by rustykettel
Most likely, yes. If it meets the definition of a schedule change in Rule 1 of Alaska's contract of carriage, then it is eligible for a refund under Rule 8D. There is an exception for Force Majeure events, however I don't believe we've heard reports of Alaska exercising that exception for the present circumstances.

https://www.alaskaair.com/content/le...arriage/rule-8
data point: used the chat earlier today to request a full refund for my SFO-EWR RT as a result of the outbound red-eye being changed to an early morning departure. for some reason I didn't get an email confirmation but a later chat with another agent confirmed that they had put in the refund request.
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