Originally Posted by Thai-Kiwi

Not sure what you mean.

My flights were initially the direct WLG-BNE 22 May, and BNE-WLG 24 May. The WLG-BNE morning flight was cancelled, so put on WLG-AKL-BNE NZ402/145 rather than a later evening direct flight that was put on.

Then, on 17 Mar, Air NZ announced that flights WLG-BNE-WLG would be suspended until 31 May. My outbound routing via AKL remained viable, but on Sunday 24 May, there are no available flights from any Australian departure airport to anywhere in NZ, which is when I started pursuing a refund.