Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
AA has had home-based agents as well as call centers for years. When LAX, TUS, BDL etc. Executive Platinum centers were closed, agents were given the opportunity to relocate to the consolidated centers or work from home - only not as EP agents. One of my favorite agents (we could ask for them by name) moved from LAX to TUS, but when she was offered DFW she resigned rather than relocate yet again with children who had settled down quite well in Tucson, or take a demotion and pay loss working from home.