FlyerTalk Forums - View Single Post - sbb refunding "tickets" purchased through mobile or on line
Old Mar 28, 2020, 1:03 am
  #7  
Concerto
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Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,609
The SBB is still refusing to change the rules for holders of the annual season ticket (the GA). The card can be deposited (hinterlegt) for a maximum of 30 days and no extension to this has been offered. In addition, the GA can only be cancelled following the rules established at the time of purchase, which is 4 months after that purchase. Really annoying, paying for something that I am not going to be using. The railway companies will certainly still be here once Corona has calmed down, so I would happily take vouchers (rather than a refund) for the future. Bit disappointed with the response and stance of SBB.
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