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Old Mar 27, 2020 | 9:31 pm
  #1829  
Nagasaki Joe
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Join Date: Jan 2017
Location: Kyushu, Japan
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
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Originally Posted by igoncrazy
Is the club lounge closed due to the virus? The hotel posted this on their website:
https://www.hyatt.com/en-US/hotel/ja...ty/news-events

I'm guessing breakfast included but evening snacks are no longer served as the club lounge is closed?
I just finished a 2-night stay here in a Club room this week. Did not want to be traveling at this time, but it was unavoidable. The Club Lounge is open and evening snacks are served. They offer you a choice of one of two main appetizer dishes, I had chili shrimp (3 pieces) one night and a tiny lasagna the second night, along with three side dishes and a cheese plate, as well as a basket containing potato chips, mixed nuts, and rice crackers. There's a table with drinks on it (about 3 or 4 sparkling wines along with red and white wines, assorted liquors, and beer that you can grab for yourself from the cooler). You just tell the staff what wine or liquor you want to drink and they will pour it for you. In the afternoon, around tea time (from 3 pm) they serve you a plate of a small cake and fruit-nut bread and peeled fruit. There were never more than about 6-7 people in the Club Lounge at one time. All hotel employees wore face masks.

Evening snack

Club Lounge

Also, if you're staying on the Club floor, you get two breakfast coupons for breakfast in the 2nd floor restaurant. The breakfast is huge, you can choose either the Japanese or American breakfast. It's very filling and satisfying. Not many people staying at the hotel, at its busiest the entire window row of the restaurant was filled as were a couple of non-window seats (not more than 15-20 people at any one time for breakfast).


"American" breakfast


Japanese breakfast


Empty seats in restaurant at breakfast time

The gym and heated pool on the 28th floor were open, but no one was using the gym, but a few people were using the pool. As an added bonus, cherry blossoms were still in bloom and the weather was nearly 70 degrees F. The staff were very friendly, though I'm sure they're concerned about potential layoffs, so they seemed to show extra appreciation for the guests staying with them at this time.

The last time I stayed at the HR Tokyo was in 1995 (then called the Century Hyatt) and the Club Lounge was quite different back then in one large rectangular room. The rooms are very nice and have obviously been upgraded in recent years. Overall, the rooms are much nicer than the HR Kyoto and better looking with no cosmetic defects (scratches, etc.) than Club rooms at the Grand Hyatt Tokyo. Considering that the HR Tokyo first opened in 1980, it is very well preserved and an incredible bargain for cash, but especially for point stays.

Last edited by Nagasaki Joe; Mar 27, 2020 at 10:16 pm Reason: Spelling
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