Originally Posted by
pmarrsouth
These have probably been asked and answered many times, but its a long thread:
1. I book a trip on the 10th March 2020 for $900 for a trip in June and now want to change it, new trip costs me $850. If I change the trip, then I presume I am out on $50. If I cancel the original booking and get future flight credit, would I have $900 in travel funds, use $850 for new trip and then have $50 left over to apply to a new trip? ...
In the past, future flight credit is bound by the original fares, so no.
However, you might try to see if the Cancel and convert to ETC options show when canceling -- that should be for the full amount, if available. Have no idea if it will.
Originally Posted by
pmarrsouth
2. Unrelated to the above. I book a trip in economy on the 10th March 2020 for $900 for a trip in June and upgrade 1 of the 4 legs after purchase to business for $189 (the offer after booking, which books into P). I then cancel this trip. How much in future flight credit do I now have? ...
depends
If you do the offer on United.com, mostly likely(even if going into P), the upgrade is non-refundable, non-transferable on cancellation.
If you call and do an up fare (maybe a different cost), it becomes a part of the fare and is 100% toward future flight credit.
Originally Posted by
pmarrsouth
... Is it always, with this waiver, much better to cancel a booking, rather than change it?
If my thoughts are correct, it depends. My guess is UA's intent was no.