Originally Posted by
sincx
One of the segments in an itinerary I had cancelled about 3 weeks ago, and I called UA and at the time they said they'll refund the ticket. I called in last week and they confirmed the refund is processing. I still don't have the refund back to my credit card.
Has United stopped processing refunds they already agreed to issue?
Update--I called United again, and they said the refund was processed on March 6, and asked me to follow up with Chase. I left Chase a message and I'll see what Chase says.