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Thread: Why grant Asia Pacific extended status and not the rest of us
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Old Mar 27, 2020 | 2:48 pm
  #18  
craigthemif
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Originally Posted by MSPeconomist
You do know, don't you, that Marriott has just Bonvoyed its top tier customers by eliminating personal Ambassador service (similar to WOH My Hyatt Concierge for Globs) effective immediately wan with no prior notice to those who earned AMB status with 100+ nights and $20,000+ spend during 2019? There's nothing like having the primary published benefit of the status you earned suddenly taken away right after the new program year starts.
The communication from Marriott suggests that instead of one's personal, named Ambassador, you'll be dealt with by one of the Ambassador team. Exactly the same as how WoH Concierge works, at least for those of us in Europe. (it works fine and you get quicker responses than waiting for a specific person) And I've seen far too many complaints about Ambassadors for that to be worth getting the pitchforks out for...
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