Originally Posted by
sincx
One of the segments in an itinerary I had cancelled about 3 weeks ago, and I called UA and at the time they said they'll refund the ticket. I called in last week and they confirmed the refund is processing. I still don't have the refund back to my credit card.
Has United stopped processing refunds they already agreed to issue?
my refund for an infant ticket was put through a few days ago....maybe Sunday, and was back on my card by yesterday. Banks vary on how long it takes to get back to your card once submitted, but I’ve never heard anything as long as 3 weeks.
have you checked the refunds site to check on the status (you can look it up with ticket number)? Did you get a confirmation at the time that the refund was processed on the UA end?