Originally Posted by
SkiSunday
As I posted here on Wed 25th Mar, I had both a reward booking (Gold Priority) AND a cash booking and they both had to be queued for the manual team and according to the BBC news India is on a 21day lockdown, starting on the 25th March.
Would my cash one way booking (LHR-LYS) not count as a commercial booking?
It seems refund times are likely to be 3 weeks plus, or please correct me if I am unduly pessimistic.
yes cash bookings are what we class as commercial if that's had to be sent to manual refunding then yep i think a 3 week wait is minimum id be anticaptating unfortunately