Originally Posted by
JessicaB
It does seem "strange" that the bit of IT which BA cannot get working is the bit that refunds cash back to customers. When I just made a booking, the bit where I paid was working fine, so giving money to BA works no problem, but BA giving money to me is a nightmare. Rapidly going off this airline.
it's working fine for commercial bookings and if it was a delebirrte thing both sides wouldn't work as commercial bookings as majority of the bookings