I am trying to use a voucher but can't get it to work. The code sent in an email was my original ticket number so 125-21xxxxxxxx
When I go to the use a Promo Code or Evoucher it asked me to enter a number starting 125-82 and then 8 digits after. so my 21xxx or even removing the 125-21 doesn't work
Am I doing something wrong? I have 2 codes which I can't use.