Dear Lufthansa team,
I have a question on the processing times for refunds at the moment. I called the hotline on March 18th about 3 bookings that were cancelled by Lufthansa. The agent was really helpful and said that I would receive refunds for all three bookings to the payment method I used at the time. I received a "Stornobestätigung" confirming the cancellation but with no information on the refund. I still haven't received any refund to my credit card. How long can I expect to wait before the refund is processed? I appreciate that things might be taking longer at the moment, but it would be good to know a rough timeline.