Originally Posted by RichardDix

I didn't see any comment from the OP about wanting a cheaper price. I read other posters make the charge of bargain hunting. What I inferred from the OP is that he basically wanted to rebook what was cancelled at a similar price in the future, in part to leave his cash with BA/IAG and was astonished by a much higher price than what he had paid.

I find the rush to judge his response as cynically as possible very off-putting irrespective of how algorithms work.

If a person on the dole demands more money rather than graciously accepting what is intended as a generous gesture, it rankles. I think he sought to be supportive. Unfortunately, no good deed goes unpunished.