FlyerTalk Forums - View Single Post - Covid-19: Your Options to Refund/Rebook/Cancel
Old Mar 26, 2020 | 12:50 pm
  #136  
Coffeeonaplane
 
Join Date: Sep 2018
Programs: No Alliance - Best Fare Only
Posts: 7
Originally Posted by Andriyko
I have no way of knowing that. All I am told is that Qatar does not allow refunds according to the policy that was provided by the airline.
I booked AMS-DOH-DPS with UK American Express. Return flight was cancelled and re-booked onto a later flight that would have landed 24hrs later. For a few days they were refusing a refund citing Qatar policy but said they would take up my case with Qatar. Received an email this afternoon to confirm that Qatar have changed their policy and that they will now process the refund. Good luck!
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