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Thread: Refunds to take several months
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Old Mar 26, 2020, 10:10 am
  #6  
dgreen12
 
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
Originally Posted by bwallet

Is Marriott that lacking in automation?
"Marriott" doesn't likely have your money. The property that you were scheduled to stay at likely has your money, which could be managed by Marriott or it could be managed by the owner of the property.

Either way, it's not an automated process.
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