Originally Posted by Dave_C
Right, just had a very interesting conversation with someone at the EC service centre in Waterside.
Apparently there is only one person who can change it from J/U to J/T, there and then; however she isn't in the office today. Her name is ... and she's on extension .... However, she should be able to do it there and then.
Otherwise, you have to send the request in to the queue, and it will take the normal 3 months, and 10+ phone calls.
I will call back on Monday and ask for her.
Did this
one person consent to having her name being given out in a public forum? I know she is a very very busy person and would certainly not appreciate being inundated with calls from many different fters. The correct procedure is for the information to be passed to an agent and then put in a queue for this to be actioned by this
one person. It would be very unfair if this name and extension number was given out without her consent. In any case she can only deal with UK accounts. If this
one person did not consent to her personal details being given out then please be kind enough to edit your post. If consent was given, which I doubt, then please accept my apologies for my little rant!