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Old Mar 25, 2020 | 1:54 pm
  #6  
Davvidd
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Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 6,190
Originally Posted by SpeedAdvantage
It would take time before they can attend to all of their customers. Here's the response I got from emailing them.

Mabuhay!

Due to the current COVID-19 pandemic and the Enhanced Community Quarantine, office operations are temporarily suspended.

Your refund request is acknowledged and will be acted upon as soon as we resume our regular operations.

Thank you for your patience and understanding.
MNL is under quarantine. So they may be closed for these sort of things.
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