Originally Posted by
garykung
I am not saying Japan can't handle the problem. But FWIW - I would say OP prefers speaking in English or French rather than Japanese.
Given the trip started from YYZ, as well as OP's background, I would say TC is a better choice.
Beside - TC takes matters seriously sometimes.
They asked about the Japan end. I gave a couple of links for that end. What they decide to do or are able to do isn't in the remit.