Originally Posted by
JamesBigglesworth
For Japan? You want to have a chat to the Consumer Affairs Agency. You can wade through the
laws here if you want.
I am not saying Japan can't handle the problem. But FWIW - I would say OP prefers speaking in English or French rather than Japanese.
Given the trip started from YYZ, as well as OP's background, I would say TC is a better choice.
Beside - TC takes matters seriously sometimes.