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Thread: Refunds for suspended flights
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Old Mar 24, 2020 | 8:32 pm
  #104  
JamesBigglesworth
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Originally Posted by racekp
I've not canclled anything, nor have accepted a credit. Rung to get a refund for cancelled flight and was declined. I'll try again via email
Keep it simple and clear, mention the CG Act, and give them 10 days to respond. If they refuse or don't respond then simply file the paperwork for Small Claims/Disputes/Whatever it's called this week. With SC you have to name a person even when it's really the company you're taking to court. Always name the CEO *as CEO of the company*
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