Originally Posted by
Melodsal
Yup, to clarify - the flights were removed from my schedule (ORD to YUL in first week of April). The agent just kept refusing to acknowledge that the flights had been cancelled by United.
Interesting. The segments in my itinerary that begin and end in Canada (IAD-YYZ on April 3rd, YYZ-DEN on April 10th) still appear as part of my trip, even though I can't book those segments as separate flights. UA has also changed my itinerary twice (without giving me the option to accept the changes). If my itinerary does not change, I am going to wait until three days before my flight to call them and ask about the cancelled flights. Maybe their policy will have changed by then, but I doubt it...