FlyerTalk Forums - View Single Post - Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc*
Old Mar 24, 2020, 6:46 pm
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How to find out whether you have an eVoucher set up to use?

I had a look on Amadeus yesterday and today, so before and after my voucher was issued. And indeed I have the prospect of a trip to Mount-Joli on an A380 coming up, which would be wonderful if true. So as soon as you see Mt Joli on your booking then you will know your eVoucher is ready for use. The easiest way to do this is via the Qantas version of Manage My Booking.

RCAF Mount-Joli is 200 miles north east of Québec on the south bank of the St Lawrence River. The 1500 metre runways may be a little tight for an A380.

The steps are
- find the PNR, let's say it is "XXXXXX" of your original booking, the one you decided to opt for an eVoucher.
- In your email system, locate that PNR by searching for XXXXXX, you are looking for an email from sender "British Airways e-ticket", with the subject "Your e-ticket receipt XXXXXX: 18 Mar 2020 13:40"
- This will have an e-ticket with "payment information", then ticket numbers starting 125 and 10 more numbers. If it was a complicated booking it may with something like "3-4" to indicate you have extra consecutive tickets for all the legs, the one ending 3 is the lead ticket.
- Below you will see the "Payment total", the cash amount which should be in the eVoucher, it may also have Avios and vouchers such as 2-4-1.
-Then go to the Qantas version of MMB, enter your PNR and surname. You will then see something like the image below. This means your eVoucher is set up and is ready for use by calling up the Contact Centre.

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