Originally Posted by
fatmac70
I would hope so. I am sure the calls centers are showing some flexibility - however I would hate for you to wait ages to get through and then the agent can’t help because your Silver calling the Gold Line. Maybe you could have your partner with you when you call - but that may not be possible.
Cheers for the tip - I called the Gold Line and got through in about 10 minutes. The friendly assistant was fine I was a Sliver. He sorted out the Avios and Voucher and now back in my account, he said the cash might take a few weeks.