Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Gold
Posts: 18,942
Or phone in. The hold time will be long, but the issue will be dealt with immediately, rather than having to wait weeks for a response.