FlyerTalk Forums - View Single Post - How long for refunds to be processed

Mar 24, 2020 | 7:56 am

#51

fatmac70

Join Date: Sep 2005

Location: Philly

Programs: AA, BA, NH, TP, FI

Posts: 846

Quote:

Originally Posted by FlyingWelshie

Hmm, reading this forum looks like many have recieved their refunds in a reasonable time scale. BA cancelled my Avios booking and I declined the alternative and opted for the full cash refund (and I assume my avios and Amex 2-4-1 voucher). I got an immediate email stating my refund was being processed and a similar message is shown on MMB.

I did send a message via Twitter and they just said the processing should take 5-7 days

I don't want to bother calling BA as my flights was not due to fly until late April. However has anyone still got a refund pending after 12 days from making the application for refund?

You may need to chase up again. I think any manual intervention can cause a delay. I had a full cash refund from 6th March that included a GUF2 -that was the manual intervention. The GUF came back into my account instantly.
I received the refund yesterday after a second follow up call last Friday. The GGL rep I dealt with was first class and allocated the refund as priority with a case number. I had some other refunds that all came through yesterday.

Good luck.

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