FlyerTalk Forums - View Single Post - Award ticket to FCO cancelled after few hours, options?
Old Mar 23, 2020, 9:57 am
  #10  
Luca Suomi
 
Join Date: Jun 2018
Programs: qatar
Posts: 75
Originally Posted by Johnnieboy
You need to call the privilege club number in Doha for your tier. You can find that under contact centre after logging in. Buy a local sim and suck up the cost.

I was in this very same position last week, called and it was all sorted after 5 minutes.

If you wait for written replies you will be missing the diminishing opportunities to fly.

But as your flight was cancelled more than 14 days in advance, you have no automatic rights to be reaccommodated. You are relying on goodwill and are more likely to get that by some phone schmoozing.

If you wait you will likely have to pay another airline to transport you, or stay where you are. Sorry to be blunt.
I have already contacted them via contact center by writing, they said they have no award seats. Anyway the cancellation has never been notified and departure is now in 11 days. But since is not originating from EU and QR is not European guess there is no compensation
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