FlyerTalk Forums - View Single Post - 23 Mar : BA Call Centre Call Routing Fault
Old Mar 23, 2020 | 6:46 am
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Prospero
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Possibly a knock effect of the Delhi call centre closure

Originally Posted by British Airways Trade Support
Our call centre in Delhi has been impacted by the Indian government shut down that came into force on 22 March in relation to the Covid 19 crisis. We are currently working through contingency plans, but this is having a big impact on call waiting times.
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