I have been trying to call, but I keep being cut off after a couple of minutes. I tried messaging via an online case almost a week ago, no response. I tried messaging via Twitter a week ago, no response. I appreciate this is a period of huge disruption for all airlines, so I am not criticising LATAM for this.

I currently have 3 separate tickets for flights within Chile, starting next week. Clearly I cannot now travel to use these tickets (I am based in the UK). I don't want to reschedule. I just want to cancel and will be happy to accept the cancellation terms of the original tickets (one gives me a 100% refund, the other two give me a 30% refund). However, I cannot find any online options to do a simple ticket cancellation.

Is there any way I can do this online? The only options I get are to reschedule. I cannot see a cancellation option anywhere.