I just received a new email from Iberia including the following. So, no voucher yet, but another entreaty from Iberia for me to apply for a voucher. I think I'll try calling again and this time requesting a refund.


Once you have requested reimbursement, the process is automatic. Your voucher / s will be sent to you by email without you having to worry about anything else.

In order to request other alternatives for change or refund, do not hesitate to contact us through the usual points of contact. Unfortunately, notice that due to current circumstances our call center may experience delays, so we recommend that you visit www.iberia.com.