Originally Posted by
starchoice
Tried your system. Did not work. I clicked on edit/modify. The pts/certificate is one button and checked off, of course, so I unchecked it thinking that would do it but I got some message saying that my room type was not available.
I think you didn't take it far enough. Yes the "Use Points/Certificate" button will be checked off. Then you scroll down and click on UPDATE as if you are making a new selection (while choosing the same room type or a different one since you're cancelling anyhow) and the options of Points or Certificate will be listed separately as ways to pay.
Anyhow, sounds like it all worked out for you!