FlyerTalk Forums - View Single Post - Refund processing time CX due to Corona travel restrictions
Old Mar 22, 2020, 3:26 pm
  #15  
36902BRF
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by percysmith
Time limits
Your links imply 120 days straight up but I am not sure that is quite accurate according to this website (https://chargebacks911.com/chargeback-time-limit/) both Visa and Mastercard have language similar to this at least in US under "Services Not Provided or Goods Not Received" which seems to fit with a flight being cancelled.

Within 120 days of the last date the cardholder expects to receive the goods or services, not to exceed 540 calendar days from transaction
That implies to me that one has 120 days from when you were to fly to do a chargeback. Or does the above you posted imply you can do a chargeback up to 120 days after the airline has agreed to issue a refund?

Last edited by 36902BRF; Mar 22, 2020 at 3:35 pm
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