FlyerTalk Forums - View Single Post - Why won’t BA let you get a refund via the website?
Old Mar 22, 2020, 11:34 am
  #14  
DYKWIA
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Originally Posted by krispy84
I don’t know the details of any airline’s current liquidity position, but this tips firmly into the unreasonable behaviour space, even in the current situation IMO. I think ‘we’ are prepared to give airlines a lot of slack atm, but the tide will turn quickly if they resort to s***ty tactics.
EK are worse... they're only offering a voucher if you cancel, even if they've cancelled the flight!

If you want a cash refund, you're charged the cancellation fee.
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