Originally Posted by
Marx
I have (had) an AA flight coming up on April 4, Philadelphia to Eagle. It appears that the flight has been cancelled as it is no longer in my itinerary, not do I see the flight on AA (flight number 1050, but it seems that all AA flights to EGE are cancelled)..
When I try to request a refund online (through the AA refund system), it says I am ineligible and must cancel the reservation first. I know this will just create a credit voucher for me.
Any insight or suggestions on getting a refund on this cancelled flight? Is it just a matter of time before an automatic refund kicks in? (I think the flights were cancelled in the past 48 hours).
Just call. A week ago Saturday with the announcement that AA was suspending most flights to EU countries through May 6th, I checked my April and May flights and saw that they were still listed but that they HAD to be cancelled. And there were no other rebooking options available. I phoned and the AAgent confirmed the cancellations and told me to cancel and then go to the online refund request route. I then rescheduled (and paid) for three new trips with the agent (no charge BTW) and three days later my credit card was refunded in full for the cancelled trips. If you’re uncertain, phone first and ask about your flights and situation. BTW, my flights were all non refundable fares.