FlyerTalk Forums - View Single Post - Schedule Change(Back to 2hrs) / Cancelation Refund [Archive]
Old Mar 21, 2020 | 7:19 pm
  #603  
TomMM
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,069
Originally Posted by jsloan
When? Anecdotally, agents appear to have gotten increasingly aggressive about not giving refunds over the past couple of days.
Flight was scheduled for 3/19, i called 3/17 and today I noticed the refund to my Chase Card. The agent I spoke to definitely was steering me towards the no change fee waiver but I insisted on a refund. The agent told me she would send it to the refund department for consideration.
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