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Thread: Contacting Amex Travel (including CTS, PTS, IAP) for Covid-19 changes or refunds.
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Old Mar 21, 2020, 3:36 pm
  #72  
Gig103
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Originally Posted by LoungeLizardHugo
Credit to AmEx Travel for travel on the canceled airline is my understanding. Credit for future flights that you have to call AmEx Travel to use (UGH)
LLH, is this the situation for people cancelling due to Coronavirus? I had a schedule change I do not agree with, so I should be entitled to a full refund. I've been waiting to call since it's still 3 weeks out and I know things are crazy right now but I don't want a future credit.
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