Some of you people need to get a grip and stop thinking "me me me" so much. The whole world is affected by this, Air New Zealand as a company is obviously struggling, the share price has tanked and they have next to no revenue coming in. If every single person demanded a refund they would go bankrupt and still owe millions and millions.

They are obviously trying to do what is best for the company, the customers and probably New Zealand as a whole, and if that means some precious Gold Elites can't get a refund instead of a credit then to Air NZ I say, pun intended, go for gold.