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Thread: Any consumer protection laws in Japan relate to cancelled flights?
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Old Mar 20, 2020, 8:18 pm
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garykung
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Originally Posted by angra
All,

I had NRT-MEX-YYZ in April on Aeromexico as the return portion of a round trip. AM has made numerous cancellations and some rebookings to my ticket without my consent. They currently aren't even flying MEX-YYZ. I have made my own way home from Japan via other means, and just seek a refund for the unused portion of the ticket covered by the cancellations. AM is refusing to refund. I know that there are some consumer protection laws in Canada that apply to my ticket. Does Japan have anything that applies here?

ETA: it's covid-related cancellations, of course
I would not say there is none. But it is difficult to pinpoint an exact one.

Try to contact TC and see how they can help.
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