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Thread: Refunds for suspended flights
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Old Mar 20, 2020 | 4:57 pm
  #51  
Holiday.with.Ken
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Has Air NZ removed conditions of carriage and their refund policy from their site? Seen it a few days ago and now its gone. google result shows none.

Refund policy used to say if they can't provide an alternative flight due to their cancellation, they will refund.

Found conditions of carriage on AU site #15 : https://www.airnewzealand.com.au/conditions-of-carriage
Last edited by Holiday.with.Ken; Mar 20, 2020 at 7:08 pm Reason: typo - if they "can't" provide an alternative flight
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