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Thread: Aeromexico refuses to refund, any guidance?
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Old Mar 20, 2020 | 4:37 pm
  #20  
angra
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Join Date: Aug 2006
Location: Smyrna, GA, USA
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Originally Posted by Eastbay1K
What I might suggest is that when I initially wanted to change my reservation (at a time where I would have been subject to mandatory quarantine upon arrival) and AM wouldn't budge, I had others post on social media (Twitter and Instagram) regarding the situation, and it gained traction pretty quickly. The waiver I needed, coincidentally or not, appeared on the AM website within a day or so.
so launch a social media shame campaign? It's not my forte or an approach I really like, but I'll keep it in my pocket and I appreciate the idea....
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