My beef with TW occured in the mid 90's. I was a student rabbi, and I flew TW twice a month to get to my small congregation. Unfortunately during my time there, a young man of 21 years was killed in a car crash. I had to get there to do the funeral. TW would not offer me any discounted fare. "Only family get berevement fares." I was an elite flyer at the time (mid level). When I finally asked for my student disount (I was 24 at the time), the airline personel looked me up and down and said, "I thought you said you served as their rabbi?" I had to explain again that I was a student rabbi who served this small community. I couldn't believe the insensitivity.
[This message has been edited by zrs70 (edited 09-14-2000).]