FlyerTalk Forums - View Single Post - Master thread COVID-19/Coronavirus; travel waivers, route changes, AC impacts
Old Mar 19, 2020, 7:26 pm
  #909  
Adam Smith
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Originally Posted by ProfessorPlum168
so I have a flight from SFO-HKG via YVR that was scheduled for mid-April that I'd like to move to July. Not about to be quarantined for 14 days there with a wristband tracking my movements. Not even Big Brother China is doing that. Booked via Priceline. However, Priceline in it's usual incompetency does not have any form to fill out for flight changes, only for flight cancellation requests. Furthermore, they won't even speak to me either via chat or by phone unless its within 72 hours of the flight date. Any ideas on how I can get some service on this now rather than later? I guess I could cancel the flight and rebook, but I'm not sure if AC will penalize me for it since this was a non-refundable ticket and the Priceline form doesn't seem to have an option that says something along the lines of "only cancel the flight if I won't get penalized".
If you haven't started travel, AC will not want to take control of the ticket, and you will need to deal with Priceline. That's really it.

Under normal circumstances, you might be able to HUCA until you found an agent who was willing to break the rules and touch your ticket, but with hold times the way they are, that's not advisable unless you have SE status.
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