Originally Posted by
supatight80
After 2 calls to them and an email sent without getting a reply, I initiated a chargeback and got my money back the next day.
I really have no time with Aegean's B*llsh*t. Not my problem if they are having financial problems due to covid-19. But guess what? All of us are.
Happy to hear that this approach worked for you, I now plan to follow suit.
Note that I am also working on getting a refund with another carrier (Transavia) for a canceled flight that was part of this same planned trip. They are also giving me the runaround, so this is definitely not something restricted to just Aegean.