Originally Posted by
headingwest
The problem is, this seems to be the attitude adopted by many airlines now. Aegean, Air France (as mentioned above), and Virgin Atlantic have also changed their policy on the website in the past few hours.
Obviously they interpreted yesterday's announcement by the EU as an indication that the airlines themselves can decide whether we get a voucher, or a refund... and not us. The whole thing stinks.
Well - Air France caved in and sent me a reimbursement memo after I said I don't accept the voucher...