FlyerTalk Forums - View Single Post - COVID-19: refund provided as voucher (for non refundable fares)
Old Mar 19, 2020, 7:46 am
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,343
The European Commission confirmed that no compensation is due if an airline cancels a flight due to Corona-related restrictions. However, the Commission also affirmed that, if it is the airline which cancels the flight, a cash refund is due. A voucher may be offered, but the PAX may decline in lieu of cash.
KLflyerRalph is offline