FlyerTalk Forums - View Single Post - COVID-19: refund provided as voucher (for non refundable fares)
Old Mar 18, 2020, 3:58 pm
Join Date: May 2003
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Originally Posted by ranskis
It seems airlines are deploying all the strategies they can to make people change their flights (for free!) rather than requesting the refunds they are entitled to. Some airlines are delaying the cancellations of the flights until a few days/hours before, partly because they still operate them (I guess) but mostly because they hope more passengers would rebook before the flight is actually cancelled officially. And obviously, they avoid communicating on the refund possibilies.
Has been exactly my thought. They are hemorrhaging cash.

I was chuckling because a big airline exec from my B-school on our WhatsApp group

"Nobody is giving refunds nor should anyone expect one. Everybody has to pay their fair share in this."

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