FlyerTalk Forums - View Single Post - COVID-19: refund provided as voucher (for non refundable fares)
Old Mar 18, 2020, 4:10 pm
  #4  
ranskis
 
Join Date: Apr 2005
Programs: AF/KL FB Plat ; A3 Gold ; HH Gold ; IHG Plat Amb
Posts: 2,364
It seems airlines are deploying all the strategies they can to make people change their flights (for free!) rather than requesting the refunds they are entitled to. Some airlines are delaying the cancellations of the flights until a few days/hours before, partly because they still hope they can operate them (I guess) but mostly because they hope more passengers would rebook before the flight is actually cancelled officially. And obviously, they avoid communicating on the refund possibilies.

Last edited by ranskis; Mar 19, 2020 at 4:24 am
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